All documents (passport, certificates, police check and any other agreements) must be uploaded as a PDF, and they must be less than 2MB
If your file is not a PDF:
- On most computers, if you select 'File' there should be an option to 'Save As' or 'Export', which will allow you to change the file to a PDF
- If this fails, you should be able to find a PDF converter if you do a quick Google Search.
If your file is more than 2MB:
- Try using a PDF compressor tool, which can also be found in a Google search. This should 'shrink' the size of the overall file, without sacrificing any of the content.